Joint Genesis Privacy Policy

Information We Collect

When you visit the Joint Genesis website, we may collect different types of personal information to enhance your browsing and purchasing experience. The types of information collected may include:

• Personal identification information: Name, email address, phone number, billing address, shipping address.

• Payment information: Credit or debit card details, processed securely through third-party payment providers.

• Technical data: IP address, browser type, device information, operating system, referring URLs, and pages visited.

• Order history: Details of previous purchases, preferences, and communications.

• Communication data: Messages, reviews, survey responses, or customer service interactions.

We collect this data through website forms, cookies, tracking technologies, and secure checkout processes.

How We Use Your Information

Joint Genesis uses your information only for legitimate and transparent purposes, including:

• Processing and fulfilling your orders.

• Communicating with you regarding your purchase, account, or support inquiries.

• Sending promotional offers, newsletters, or product updates (only with your consent).

• Personalizing your website experience to improve our services.

• Ensuring website security, fraud prevention, and legal compliance.

• Conducting analytics to understand website usage and enhance performance.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and website performance. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.

• Analyze website traffic and usage patterns.

• Enhance site security and functionality.

• Provide personalized offers and marketing messages.

You can choose to accept or reject cookies through your browser settings. Please note that disabling cookies may affect some website features.

For more details, please refer to our Cookies Policy (if applicable).

Data Protection and Security Measures

We take your data protection seriously. Joint Genesis implements industry-standard security measures to safeguard your personal information against unauthorized access, misuse, disclosure, or alteration.

Security measures include:

• SSL encryption for data transmission

• Secure payment gateways and tokenized transactions

• Limited access to personal data by authorized personnel only

• Regular security monitoring and compliance audits

While we follow strict security protocols, no online system can guarantee 100% protection. However, we are committed to keeping your data as safe as possible.

Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business effectively, including:

• Payment processors for secure transactions

• Shipping and logistics partners to deliver your orders

• Email service providers to send important updates and promotions

• Analytics tools to understand and improve website performance

All third parties are required to maintain the same level of data protection and security in accordance with GDPR and CCPA guidelines. We do not share or sell your personal data to advertisers or external marketers.

Your Data Rights (GDPR/CCPA Compliance)

If you are located in the European Economic Area (EEA) or California, you have specific data rights under GDPR and CCPA, including:

• The right to access your personal data.

• The right to correct inaccurate or incomplete information.

• The right to request deletion of your data (“Right to be Forgotten”).

• The right to restrict or object to data processing.

• The right to data portability.

• The right to opt out of the sale of personal information (CCPA).

To exercise your rights, contact us using the details provided below. We will respond to your request in compliance with applicable laws.

Third-Party Links and Services

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of third-party sites before sharing any personal information.

This Privacy Policy applies only to information collected by Joint Genesis™.

Policy Updates and Revisions

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. When updates occur:

• The date at the top of this page will be revised.

• Significant changes may be communicated through email or website notifications.

• Continued use of our site after updates indicates your acceptance of the new policy.

We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Joint Genesis Privacy Policy, your personal information, or your data rights, please contact us at:

Email: [email protected]