Joint Genesis Terms and Conditions

Last updated: 15 October 2025

Welcome to Joint Genesis, a natural dietary supplement brand dedicated to supporting joint health, mobility, and flexibility. By accessing and using this website, you agree to the terms outlined in this Joint Genesis Terms and Conditions page. These terms explain how you may use our website, purchase products, and interact with our content.

Please read these terms carefully before using our website or placing any orders.

Joint genesis 3 bottles

Acceptance of Terms

By accessing the Joint Genesis website (https://jointgenesis.co.uk), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.

We reserve the right to modify, update, or change these terms at any time without prior notice. Continued use of our site after any changes indicates your acceptance of the updated terms.


Intellectual Property Rights

All content on the Joint Genesis website, including but not limited to logos, images, product names, text, graphics, design elements, videos, and software, is the exclusive property of Joint Genesis and is protected under intellectual property laws.

You are not permitted to reproduce, distribute, modify, transmit, or use any of this content for commercial purposes without prior written consent from Joint Genesis.


Product Information and Accuracy

We make every effort to ensure that product descriptions, pricing, and availability on the Joint Genesis website are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.

All product information is provided for informational and educational purposes only and should not be considered medical advice. Joint Genesis is a dietary supplement, not a prescription medication, and it is not intended to diagnose, treat, cure, or prevent any disease.

We encourage customers to consult their healthcare professional before starting any new supplement, especially if they have an existing medical condition, are pregnant, or are taking medication.


Orders, Payments, and Refunds

All orders placed on the Joint Genesis website are subject to acceptance and product availability.

  • Payments: We accept major credit cards and other secure payment methods. Your payment details are encrypted and processed securely through trusted payment gateways.

  • Pricing: All prices displayed on the website are in GBP (£) unless stated otherwise and are subject to change without prior notice.

  • Refund Policy: Joint Genesis offers a 180-day money-back guarantee on all orders. If you are not completely satisfied, you may request a refund within 180 days of your purchase by contacting our support team. Refunds will be issued according to our refund policy terms.

  • Shipping: Delivery times may vary depending on your location. We are not responsible for delays caused by third-party couriers or customs.


Limitation of Liability

Joint Genesis is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. This includes but is not limited to loss of data, revenue, or profits.

Our supplements are intended for healthy adults. We do not guarantee specific results, as individual responses may vary. Joint Genesis is not responsible for misuse of products or failure to follow usage instructions.


User Responsibilities and Prohibited Activities

By using the Joint Genesis website, you agree to use it in a lawful and respectful manner. You must not:

  • Use the site for illegal or fraudulent purposes.

  • Attempt to interfere with or disrupt website functionality.

  • Upload or distribute harmful or malicious software.

  • Infringe upon intellectual property rights.

  • Provide false, misleading, or inaccurate information when making purchases.

We reserve the right to restrict access, terminate accounts, or take legal action if these terms are violated.


Disclaimer of Warranties

The Joint Genesis website and all content, products, and services are provided on an “as is” and “as available” basis without any warranties, express or implied.

We make no guarantees regarding the accuracy, completeness, or reliability of the content. We do not warrant that the website will be free of errors, interruptions, or viruses.

All product claims are based on scientific research, third-party testing, and user feedback, but individual results may vary. Always consult your healthcare professional before use.


Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.


Updates to Terms and Conditions

We may update or revise these Terms and Conditions from time to time to reflect legal, regulatory, or operational changes. When updates are made:

  • The date at the top of this page will be updated.

  • Significant changes may be communicated through website notifications or email.

  • Continued use of the site signifies your acceptance of any revisions.

We encourage all users to review this page regularly to stay informed of any changes.


Contact Information

If you have any questions or concerns about this Joint Genesis Terms and Conditions page, please contact us:

Email: [email protected]